Not 100% in love with your Knotty accessory? No problem! Just send it back to us new and unworn within 7 days of receipt, and we'll refund your money, minus shipping!
Want to exchange your Knotty piece? Same deal! Send us your original purchase back, new and unworn within 7 days of receipt, and email us at firstname.lastname@example.org letting us know you'd like an exchange.
If, for any reason, there is an issue with your jewelry item, we'll happily cover shipping so you can send it back to us for some good old TLC. We'll fix it up and mail back to you as soon as we can!
For further questions, drop us a note at email@example.com or give us a ring at (917) 740-2889, M-F from 10- 6 PM EST.